Product Recall

Multifunction 13 / 7 Pyrolytic Duo Oven

EVEP626SC

Electrolux Home Products Pty Ltd, is recalling Electrolux model EVEP626SC 60cm Pyrolytic Duo Oven.
The model and serial number is clearly visible on the front lower panel and maybe seen by opening the main oven door. (See illustration)

What is the fault?

A potential insulation failure has been indentified that could make the food probe electrically live.

What is the Hazard?

If you touch the live food probe, you could get an electric shock. In the worst case this may result in electrocution

What to do

Check the model number on the oven. If it is an EVEP626SC, cease using the food probe immediately.

To arrange a service technician to attend and correct the fault, free of charge, owners or users of this Electrolux oven should call the toll free number 1800 001 218 between 8am and 7pm EST Mon- Fri or email productadvice@electrolux.com

See www.productsafety.gov.au for Australian product recall information.

For further information, please Download the recall notice.

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Appliance is not working, how do I get it fixed?
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
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Simply peel the stickers off. We recommend using eucalyptus oil to help remove any sticker residue from your appliance.
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What are the opening times for the Electrolux Customer Care Support team?
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• Monday-Friday 8am-7pm

• Saturday 9am-3pm

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All times are Eastern Standard Time.